Privacy policy

PRIVACY POLICY

1. OVERVIEW
DE EDEN VILLA values and respects the privacy of our private collectors, clients, and visitors. This Privacy Policy outlines how your personal information is collected, used, and safeguarded when you visit or make an acquisition through our platform.

2. INFORMATION WE COLLECT
When you interact with our gallery, we collect necessary personal details to fulfill orders and inquiries, including:
• Identity Data: Name, preferred title, and contact details.
• Transaction & Logistics Data: Billing address, shipping destination, e-mail address, phone number, and payment confirmation details.
• Technical Data: IP address, browser type, and device information gathered via standard cookies to ensure optimal site browsing experience.

3. HOW WE USE YOUR INFORMATION
Your personal data is handled with strict confidentiality and is strictly used to:
• Process and fulfill product acquisitions, deposit invoices, and priority cargo deliveries.
• Communicate direct updates regarding your order status, custom inquiries, or concierge requests.
• Comply with international tax, legal, and customs documentation requirements.

4. DATA PROTECTION & THIRD-PARTY SHARING
We do not sell, rent, or trade client personal information. Data is shared exclusively with trusted third-party service providers strictly necessary to execute our operations:
• Secure Payment Processors to handle transaction clearances.
• Priority Freight & Logistics Partners for crate dispatch and customs processing.
• Shopify E-Commerce Infrastructure for site maintenance and data security.

5. YOUR RIGHTS
You have the right to request access to, correction of, or deletion of your personal data stored within our records at any time.

6. CONTACT CONCIERGE
For any questions regarding our privacy practices or to exercise your data rights, please contact our team at: info@deedenvilla.com